Your Loqbox questions

New to Loqbox? If you have questions, you’re in the right place.

If you’re already a member, visit our help page to find the answers you need.

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What is Loqbox?
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How will joining Loqbox help me?
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Is Loqbox safe?
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How does Loqbox Save work?
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Are there any risks?
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Why join Loqbox?
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How does Loqbox Save work?
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How much could I save with a better credit score?
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Our memberships
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What is full Loqbox membership?
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What is Loqbox  Lite?
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What is a bolt-on? 
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What are the benefits of a bolt-on? 
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How do I choose which bolt-on I want? 
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How much does a bolt-on cost?
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Can I switch between each bolt-on? 
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When would I expect to see the new bolt-on credit limit reflected on my credit report? 
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What is a credit utilisation rate and how can it help my credit score?
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What happens if I miss a membership payment?
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What happens if I miss a Loqbox Grow payment?
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Why has a payment been taken from my Loqbox Save account?
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Can I reverse a payment that’s been taken from my Loqbox Save account?
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How does Loqbox Save build my credit score?
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Is Loqbox Save a loan?
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When will my credit score go up?
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How much will my credit score improve by?
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What happens if I miss a monthly payment?
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Where is my money locked away and what happens if I need it?
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How much does it cost?
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Which banks does Loqbox partner with?
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What happens after 12 months of Loqbox Save?
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What is Loqbox Income?
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What are the benefits of using  Loqbox Income?
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How do I activate Loqbox Income?
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What if I need to change or cancel my Loqbox Income policy?
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Are Loqbox providing the insurance policy?
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Still got questions? You should find the answers in the relevant sections above.

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Still need answers?

Head over to our help page to find out more.

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